cbaje2 Privacy Policy

1 What Information We Collect

When you create and use an account on cbaje2, we may collect the following types of information:

1.1 Personally Identifiable Information

• Full name and date of birth — for age verification (access is available to users aged 21 and above only).
• Email address — for account communications and security notifications.
• Mobile number — for account verification purposes.
• National ID card or passport details — for identity confirmation and the KYC process.

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers — to complete transactions.
• Deposit and withdrawal history — for account statements.

1.3 Technical and Usage Information

• IP address and device identification details.
• Browser type, operating system, and screen resolution.
• Session duration and access logs on the platform.
• Information collected through cookies and similar tracking technologies.

2 Purpose of Data Collection

cbaje2 collects and processes your information only for legitimate and clearly defined purposes. Our main purposes are:

• Creating, managing, and keeping your account secure.
• Processing deposits, withdrawals, and other financial transactions.
• Ensuring age verification — every user must be at least 21 years old.
• Preventing fraud, money laundering, and other illegal activities.
• Providing customer support and resolving complaints.
• Improving platform performance and enhancing the user experience.
• Ensuring compliance with responsible gaming rules.
• Meeting applicable legal obligations.

3 Data Storage and Security

We give the highest priority to the security of your personal information. cbaje2 takes the following technical and organisational measures:

• SSL/TLS Encryption: All data transfers between you and our servers are protected by industry-standard SSL encryption.
• Firewalls and Access Controls: Multi-layered firewalls are used to prevent unauthorised access.
• Limited Staff Access: Only authorised staff can access information on a need-to-know basis.
• Regular Security Audits: Our systems undergo regular vulnerability assessments.
• Encrypted Storage: Sensitive information is stored in encrypted form.

Data retention period: For active accounts we generally retain data for the full duration of the service, and after an account is closed we retain data for as long as required by applicable legal obligations.

4 Sharing Information with Third Parties

cbaje2 does not sell your personal information or share it with third parties for commercial purposes. However, limited sharing may be necessary in certain situations:

4.1 Payment Processors

Payment service providers such as bKash, Nagad, Rocket, and Upay receive the minimum financial information required to complete transactions. These third parties follow their own privacy policies and cbaje2 is not responsible for those policies.

4.2 Legal Obligations

Information may need to be disclosed to comply with court orders, lawful requests from government agencies, or applicable law. In such cases we always provide only the minimum information required.

4.3 Technology Service Partners

We work with trusted technology partners to operate the platform. Strict data protection agreements are in place with these partners and they may use data only for the purpose of providing their services.

5 Cookies and Tracking Technologies

cbaje2 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, verifying security tokens, and running core platform functions. Disabling them may prevent the platform from working properly.

5.2 Performance Cookies

These cookies collect information to help us understand which features users use most and to improve the speed and stability of the platform.

5.3 Cookie Controls

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent you from accessing your account properly.

6 Your Rights

cbaje2 respects your rights regarding your information. You have the following rights:

• Access: The right to know what information we hold about you and to receive a copy of it.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances, except for information required to meet legal obligations.
• Restriction of Processing: The right to request that processing of your information be restricted in certain contexts.
• Portability: The right to receive your information in a structured, commonly used format.
• Objection: The right to object to the processing of your information for specific purposes.

To exercise these rights, please contact our support team. We will try to respond to your request within 30 business days.

7 Protection of Minors

cbaje2 is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21 or allow them to operate an account.

Age verification is required during the registration process. If for any reason a minor's information enters our database, we will immediately close the relevant account and delete the collected information.

8 International Data Transfers

cbaje2 primarily serves users in Bangladesh. However, our technology infrastructure may operate through servers in various countries. In such cases we ensure that:

• Industry-standard encryption is always used for data transfers.
• The recipient country or organisation provides adequate data protection.
• Relevant contractual safeguards are in place.

9 Response to Data Breaches

If a data breach occurs, cbaje2 will take the following steps:

• As soon as the breach is identified, the affected systems will be isolated to contain the damage.
• Users whose information may have been affected will be notified by email as quickly as possible.
• Transparent information will be provided about the nature of the breach, its impact, and the steps cbaje2 has taken.
• Where applicable, the relevant authorities will be informed in accordance with legal obligations.
• Security measures will be strengthened to prevent a similar incident from occurring in the future.

10 Marketing Communications

With your consent, cbaje2 may send you new bonus offers, tournament updates, and important platform-related information by email. You may request to stop receiving these communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email.
• Submitting a request through our 24/7 live chat support.
• Sending a written request to the email address [email protected].

Even if you opt out of marketing messages, essential communications related to account security and transactions will continue.

11 Changes to This Policy

cbaje2 may update this privacy policy from time to time. For significant changes, we will:

• Send a notification of the changes to your registered email address.
• Update the "Last Updated" date at the top of this page.
• For significant changes, your consent may be requested again when you next access the platform.

Continued use of cbaje2 after an update will be considered as your agreement to the new policy. We therefore recommend visiting this page regularly.

12 Applicable Law and Jurisdiction

This privacy policy is governed by the provisions of applicable law. In the event of any dispute or ambiguity, the English version shall be treated as the original and the interpretation of our legal team shall be considered final.

If any part of this policy is declared unenforceable by a court, the remaining parts will remain fully in effect.